Privacy Policy

Effective as of August 2022.

This Privacy Policy describes how Kubiya Inc. (“Kubiya,” “we”, “us” or “our”) handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website (collectively, the “Service”), as well as through social media, our marketing activities, and other activities described in this Privacy Policy.

California Privacy Rights Notice

Jump to important information for California residents.

Notice to European Users

Jump to important information for individuals located in the European Economic Area or United Kingdom (which we refer to as “Europe”, and “European” should be understood accordingly).

Our websites, products, and services are designed for DevOps teams within organizations, not for use by individuals for personal, family, household, or other consumer purposes. Our processing of personal information on behalf of our enterprise customers that use the Kubiya platform is restricted by our agreements with those customers and is governed by their own privacy policies, not this Privacy Policy.

Index

Personal information we collect
How we use your personal information
How we share your personal information
Your choices
Other sites and services
Security
Retention
International data transfer
Children
Changes to this Privacy Policy
How to contact us
California privacy rights notice
Notice to European users

Personal Information We Collect

Information you provide to us.
Personal information you may provide to us through the Service or otherwise includes:

Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, professional title and company name, and phone number.
Profile data, such as the username and password that you may set to establish an online account on the Service.
Communications data based on exchanges with you, including when you contact us through the Service, social media, or otherwise.
Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
Feedback data, such as the information you share when you provide feedback about your experience with the Services.
Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources.
We may combine personal information we receive from you with personal information we obtain from other sources, such as:

Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
Private sources, such as information services and data licensors.
Our affiliate partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.

Automatic data collection.
We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services.

Cookies.
Some of our automatic data collection is facilitated by cookies and similar technologies. For more information, see our [Cookie Notice]. We will also store a record of your preferences regarding the use of these technologies in connection with the Service.

How We Use Your Personal Information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery.
We may use your personal information to:
- Provide, operate, and improve the Service and our business.
- Enable security features of the Service.
- Communicate with you about the Service, including sending announcements, updates, security alerts, and support messages.
Research and development.
We may use your personal information for research and development purposes, including to analyze and improve the Service and our business.
Direct marketing.
We may send you direct marketing communications. You may opt out of our marketing communications as described in the "Opt-out of marketing" section.
Survey responses.
With your consent, we may use your feedback and testimonials for promotional purposes.
Compliance and protection.
We may use your personal information to comply with laws, protect rights, and prevent unauthorized or illegal activity.

How We Share Your Personal Information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy:

Affiliates.
Our corporate parent, subsidiaries, and affiliates.
Service providers.
Third parties that provide services on our behalf.
Professional advisors.
Professional advisors such as lawyers, auditors, and insurers.
Authorities and others.
Law enforcement and government authorities as necessary for compliance and protection.
Business transferees.
Participants in business transactions involving Kubiya.

Your Choices

Access or update your information.
You may review and update your account information by logging into the account.
Cookies.
You can manage cookie preferences through our [Cookie Notice].
Opt-out of marketing communications.
You can opt-out of marketing-related emails by following the unsubscribe instructions in those emails.

California Privacy Rights Notice

This section applies only to California residents under the California Consumer Privacy Act (CCPA).
For more details, see our California Privacy Rights Notice.

Data Table

Below is a table of the types of personal information Kubiya collects, its sources, purposes, and sharing practices:

Purpose	Categories of personal information involved	Legal basis
Service delivery and operations	Contact dataProfile DataCommunications dataMarketing dataFeedback dataDevice dataOnline activity data	Contractual Necessity
Research and development	Any and all data types relevant in the circumstances	Legitimate interest. We have a legitimate interest in providing you with a good service, which is that is based on our understanding of individuals’ selections and preferences.
Direct marketing	Contact dataProfile data Communications data Marketing data Online activity dataLocation data	Legitimate Interests. We have a legitimate interest in promoting our operations and goals as an organization and sending marketing communications for that purpose.Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to the sending of any given marketing communications.
Survey responses	Feedback dataContact dataProfile DataCommunications data	Consent
Compliance and protection	Any and all data types relevant in the circumstances	Compliance with Law.Legitimate interest. Where Compliance with Law is not applicable, we and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety.
To create aggregated, de-identified and/or anonymized data	Any and all data types relevant in the circumstances	Legitimate interest. We have legitimate interest, and believe it is also in your interests, that we are able to take steps to ensure that our Services and how we use Personal Information is as un-privacy intrusive as possible.
Further uses	Any and all data types relevant in the circumstances	The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the Personal Information was collected. Consent, if the relevant further use is not compatible with the initial purpose for which the personal information was collected.

How to Contact Us

For inquiries, you can reach us at:

Email: privacy@kubiya.ai
Mail: 1774 Karameos Ct, Sunnyvale, CA, 94087
Phone: 628-444-9088

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